Privacy Policy

1. Introduction

Dr. Era Ayurveda ("us," "we," "our," or "Vatsin Ayurveda Private Limited") is committed to respecting the privacy rights of our users of the website and related services (collectively, the "Services"). This Privacy Policy does not apply to any other website or digital service that you may access through our Services. Your use of the Services is governed by this Privacy Policy and our Terms of Use.

BY USING THE SERVICES, YOU AGREE TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND YOU CONSENT TO THE COLLECTION, USE, AND SHARING OF YOUR INFORMATION AS DESCRIBED HEREIN. IF YOU DO NOT AGREE, YOU CANNOT USE THE SERVICES.

2. Information We Collect

2.1 Personal Information

When you access the Services, we may ask you to voluntarily provide Personal Information including:

• ✓Contact data (mobile number, email address, phone number)
• ✓Demographic data (gender, date of birth, PIN/postal code)
• ✓Medical data (primary doctor, blood group, medical conditions you choose to share)
• ✓Other identifying information you voluntarily provide

2.2 Traffic Data

We automatically collect certain data when you use the Services, such as IP address, domain server, device type, web browser, referring webpage, geolocation information, and other statistics associated with your interaction with our Services.

3. How We Collect Information

We collect information when you:

• ✓Use the Services' interactive tools and services
• ✓Voluntarily provide information in text boxes through the Services
• ✓Download and install our application
• ✓Use the "Contact Us" function or send us an email
• ✓Contact us through our advertisements on platforms including Facebook, Instagram, and Google

4. Use of Information

We use information, including Personal Information, to provide and improve the Services. Such use may include:

• ✓Providing you with the services and information you request
• ✓Responding to correspondence that we receive from you
• ✓Providing, maintaining, and expanding the Services
• ✓Customizing your experience of the Services
• ✓Sending emails or notifications about resources or services we think may interest you
• ✓Fulfilling our legally required obligations, including preventing and detecting security incidents

5. Disclosure of Information

In certain circumstances we may disclose information we collect from you:

• ✓With healthcare providers with whom you choose to connect through the Services
• ✓With operational service partners (hosting, data storage, security, analytics)
• ✓To comply with applicable law, regulation, or court order
• ✓To protect the rights, property or safety of you or others
• ✓To enforce agreements with you

6. Storage and Security

The security of your Personal Information is important to us. We endeavor to follow generally accepted industry standards to protect the information submitted to us, both during transmission and in storage. We use SSL encryption for sensitive information and store data on secure cloud servers (Amazon Web Services). Although we make good faith efforts to store Personal Information securely, we cannot guarantee absolute security.

7. Controlling Your Personal Information

If you are a registered user, you can modify certain Personal Information by logging in and accessing your account. If you wish to close your account or have your data removed, please email us at care@eraayurveda.in. We will deactivate your account as soon as reasonably possible. We may retain certain information to comply with the law, prevent fraud, or resolve disputes.

8. Communications

You are hereby informed that Dr. Era Ayurveda may send information, alerts, SMS, or other communications to the shared phone number, whether or not listed on the National Do Not Call Registry. If you wish to stop this service, please write to care@eraayurveda.in or call +91 9717167570.

9. Updates to This Policy

We will notify you of any material change by posting a notice on this webpage. Your continued use of the Services after the effective date constitutes your acceptance of the amended Privacy Policy.

10. Contact Us

If you have any comments, concerns, or questions about this Privacy Policy, please contact us at care@eraayurveda.in.